Martina Benossi Benossi itibaren Alemdar Mahallesi, 16190 Osmangazi/Bursa, Turkey itibaren Alemdar Mahallesi, 16190 Osmangazi/Bursa, Turkey

This is a really good book for those who wish to improve their communication at work, home, etc. Basically it teaches you how to avoid arguments. I certainly needed to read it!